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Terms & Privacy

Last updated: April 2026

Part A — Terms and Conditions

1. What We Do

OptoutPro ("we," "our," or "us") is a UK-based subscription service that sends UK GDPR Article 17 (Right to Erasure) deletion requests to data brokers on behalf of paying clients ("you" or "your"). We collect your personal details and use them solely to formulate and send those deletion requests.

2. Subscription & Payment

The service costs £49.00 per year, charged annually in advance. Your subscription auto-renews unless you cancel at least 7 days before renewal. You can manage your subscription at any time via My Account.

Immediate performance & cancellation rights: By completing your purchase, you consent to the service beginning immediately. Deletion requests are submitted to data brokers on your behalf as soon as payment is confirmed. Under the UK Consumer Contracts Regulations 2013, you acknowledge that because the service is fully performed upon delivery of deletion requests, your 14-day cancellation right is waived once those requests have been sent. This is in accordance with Regulation 36(1) of the Consumer Contracts (Information, Cancellation and Additional Charges) Regulations 2013.

If you cancel mid-year, your access continues until the billing period ends but fees are non-refundable.

3. No Guarantees

We will send deletion requests on your behalf, but we cannot guarantee every broker will comply. Data controllers may lawfully refuse deletion in certain circumstances. We are not responsible for the actions or response times of third-party data brokers.

Your responsibility: You confirm that you are the data subject (or have authority to act on their behalf), that all information you provide is accurate, and that you will not use the service for frivolous or fraudulent requests.

4. Cancellation by Us

We may cancel your subscription immediately if you breach these terms, provide false information, or if required by law.

5. Electronic Signatures

Your electronic acceptance of these terms constitutes a binding agreement in accordance with the Electronic Communications Act 2000.

6. Limitation of Liability

To the fullest extent permitted by UK law, OptoutPro is not liable for indirect, incidental, or consequential damages, including loss of profits, or for any broker's failure to comply with a deletion request. Our total liability is capped at the subscription fee you paid in the 12 months before the claim.

7. Indemnification

You agree to indemnify OptoutPro against any claims arising from your use of the service, breach of these terms, or provision of false information.

8. General

These terms are governed by English law and subject to the exclusive jurisdiction of the English courts. We may update these terms at any time; continued use after changes constitutes acceptance. If any provision is found unenforceable, the remainder continues in full effect. All intellectual property on our website remains ours.

Part B — Privacy Policy

9. Who We Are

OptoutPro is the Data Controller for the personal data collected through this service, operating under the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.

10. Data We Collect

Data Why We Collect It
Full name To identify you in deletion requests
Email address & phone number To contact you about your subscription and request status
LinkedIn profile URL Key identifier used in deletion requests so brokers can locate your records
Location (city & country) To identify relevant data brokers
Electronic signature To evidence your consent under the Electronic Communications Act 2000
Payment details Processed securely by our third-party payment processor (Stripe); we do not store card numbers

We do not collect sensitive/special category data (health, ethnicity, political opinions, etc.).

11. How We Use Your Data

We use your data to: send GDPR deletion requests to data brokers on your behalf; manage your subscription and process payments; communicate with you about your account and request progress; and comply with legal obligations.

12. Legal Basis

We process your data under the following lawful bases:

13. Who We Share Data With

We never sell, rent, or trade your personal data.

14. Data Retention

We keep your data while your subscription is active. After cancellation, we retain it for up to 12 months for support and compliance purposes. Billing records are kept for 7 years as required by UK tax law. Deletion request records are kept for 3 years to demonstrate compliance.

15. Data Security

We use appropriate technical and organisational measures to protect your data, including encryption in transit and access controls. No system is 100% secure, and you acknowledge that you use the service at your own risk.

16. Your Rights

Under UK GDPR you have the right to: access your data; correct inaccurate data; request deletion; restrict processing; data portability; and object to processing. We do not use automated decision-making. To exercise any right, email support@optoutpro.co with "Data Subject Request" in the subject line. We will respond within 30 days.

17. International Transfers

Your data is processed in the UK. If we ever need to transfer data internationally, we will ensure appropriate safeguards are in place.

18. Cookies

Our website may use essential cookies to function properly. You can manage cookie preferences through your browser settings.

19. Complaints

If you believe we have breached data protection law, you can complain to the Information Commissioner's Office (ICO) at ico.org.uk or call 0303 123 1113.

20. Changes

We may update this page from time to time. Continued use of the service after changes constitutes acceptance.

21. Data Processing Agreement (DPA)

This Data Processing Agreement forms part of your subscription and governs how OptoutPro processes your personal data as a data processor under UK GDPR Article 28.

Subject matter and duration: OptoutPro acts as data processor for the duration of your subscription, processing only the personal data you provide to submit deletion requests to third-party data brokers on your behalf.

Nature and purpose of processing: Storage, transmission, and submission of your identifying details (name, email, address, date of birth) to third-party data controllers in connection with your exercise of UK GDPR Article 17 rights.

Categories of data: Name, email address, postal address, date of birth, and signature.

Categories of data subjects: The subscriber (you) only.

Obligations of OptoutPro: We will (a) process personal data only on your documented instructions, (b) ensure authorised personnel are bound by confidentiality, (c) implement appropriate technical and organisational security measures, (d) not engage sub-processors without notice, (e) assist you in responding to data subject requests, (f) return or delete personal data on termination, and (g) notify you of any personal data breach without undue delay.

Your obligations: You warrant that you have the right to provide the personal data and that your instructions to OptoutPro comply with applicable data protection law.

Audit rights: You may audit OptoutPro's compliance with this DPA on 30 days' written notice, no more than once per year, at your own cost.

22. Contact

OptoutPro

Website: optoutpro.co

Email: support@optoutpro.co

© 2026 OptoutPro. All rights reserved.